Skylor Tutor Support
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Send a support request for account access, tutoring sessions, billing, technical issues, partnerships, or another question.
Support request
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Quick answers
Frequently asked questions
I cannot access my account. What should I include?
Include your account email, your role, and what happens when you try to sign in. Do not send your password.
Where should I report a subscription or charge problem?
Select Billing & subscriptions in the form. Include the plan name, approximate charge date, and a description of the issue.
Can schools or organizations contact Skylor Tutor?
Yes. Select Partnership and describe the organization, intended audience, and what you would like to discuss.
What information should I avoid sending?
Never send passwords, full payment-card numbers, private API keys, authentication tokens, or other secret credentials.